Information We Collect

When you engage with our platform, we gather different types of information. Some you provide directly, while other data comes from how you use our services.

Information You Provide

When you register for our learning programs or contact us, you share basic details like your name, email address, and phone number. If you're located in Taiwan, we also collect your address in the format standard to the region (including township, district, and postal code details).

For educational purposes, we keep records of your course enrollments, progress tracking data, and any assignments or projects you submit. This helps us provide personalized learning experiences and issue proper certifications.

Automatically Collected Data

Our systems log technical information when you visit shimmerlighta.com. This includes your IP address, browser type, device information, and access times. We use this data to maintain platform security and improve overall performance.

• Login timestamps and session duration
• Pages visited and content accessed
• Device specifications and operating system details
• Interaction patterns with learning materials
• Network connection information

How We Use Your Information

We're pretty straightforward about data usage. Everything we collect serves specific purposes related to delivering quality blockchain education.

Your contact details let us communicate about course schedules, program updates, and important platform changes. We send enrollment confirmations, certificate notifications, and occasional announcements about new learning opportunities starting in autumn 2025 and beyond.

Educational data helps us track your progress through courses, identify areas where students commonly struggle, and refine our teaching approaches. We analyze aggregate patterns to improve curriculum design, but individual performance data remains confidential.

Technical logs help us diagnose system issues, prevent security breaches, and optimize platform performance. When multiple users report slow loading times from specific regions, for example, these logs help us identify and fix infrastructure problems.

Data Storage and Protection

We store information on secure servers with multiple layers of protection. While no system is completely invulnerable, we implement industry-standard security measures adapted to Taiwan's regulatory requirements under the Personal Data Protection Act.

Security Measures

• Encrypted data transmission using TLS 1.3 protocols
• Regular security audits conducted quarterly
• Access controls limiting staff permissions to necessary data only
• Automated backup systems with 30-day retention periods
• Intrusion detection monitoring active 24/7

Our team follows strict internal protocols for handling sensitive information. Staff members receive annual training on data protection practices and sign confidentiality agreements.

Data Retention Periods

We keep different types of data for varying lengths of time based on practical needs and legal requirements:

Sharing and Third-Party Access

We limit data sharing to situations where it's genuinely necessary for providing educational services. Here's who might access your information and why.

Service Providers

We work with carefully selected vendors who help operate our platform. These include hosting providers, email delivery services, and payment processors. Each vendor signs agreements requiring them to protect your data and use it only for specified purposes.

For students in Taiwan, payment processing follows local banking regulations. Transaction details pass through secure channels, and we don't store complete credit card numbers on our servers.

Legal Requirements

Sometimes we're legally obligated to disclose information. This happens when government authorities present valid requests under Taiwan law, or when disclosure is necessary to protect someone's safety or prevent fraud.

We review every legal request carefully and only provide the minimum information required. When permitted by law, we notify affected users about such disclosures.

Your Rights and Control

You have significant control over your personal data. Taiwan's Personal Data Protection Act grants several rights that we fully support.

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide this in a structured, commonly used format within 30 days of your request. There's no charge for reasonable requests, though we might charge a small administrative fee for multiple copies or excessive requests.

Correction and Updates

If information we hold about you is inaccurate or incomplete, you can ask us to correct it. You can also update most details directly through your account settings. Changes typically take effect immediately, though some updates might require verification.

Deletion Requests

You can request deletion of your personal data, and we'll comply unless we have legitimate reasons to retain it (like completing services you've paid for or fulfilling legal obligations). When we delete data, it's removed from active systems within 30 days and from backup systems within 90 days.

Marketing Communications

You can opt out of marketing emails anytime by clicking the unsubscribe link at the bottom of our messages. Even after opting out, you'll still receive essential communications about courses you're enrolled in or services you've purchased.

How to Exercise Your Rights

Send requests to contact@shimmerlighta.com with "Privacy Request" in the subject line. Include your full name and the email address associated with your account. We'll verify your identity before processing the request to prevent unauthorized access to your information.

International Data Considerations

While our primary operations center on Taiwan, some of our technical infrastructure is located in other jurisdictions. This means your data might be processed or stored outside Taiwan.

When data crosses borders, we ensure adequate protections are in place. This includes using vendors who comply with internationally recognized data protection standards and implementing contractual safeguards.

For users in Taiwan specifically, we maintain compliance with local regulations regarding cross-border data transfers. We document these transfers and implement appropriate security measures as required by Taiwan's competent authorities.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to function properly and provide better user experiences. Most are essential for basic operations, while others help us understand how people use our platform.

Types of Cookies We Use

Essential cookies keep you logged in and remember your preferences during a session. Without these, the platform wouldn't work correctly.

Performance cookies help us understand which pages are popular, how long people spend on different sections, and where users encounter problems. This data is aggregated and doesn't identify individuals.

Functional cookies remember your choices (like preferred language or display settings) so you don't have to reconfigure things every visit.

You can control cookie settings through your browser preferences. Blocking certain cookies might limit some platform features, but core educational content remains accessible.

Children's Privacy

Our educational programs are designed for adults and professionals. We don't knowingly collect information from individuals under 18 years old without parental consent.

If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately. We'll delete such information from our systems promptly.

For educational programs that might interest younger learners (our 2026 initiatives might include some options), we'll implement additional safeguards and obtain appropriate parental consents before collecting any data.

Policy Updates

We review and update this policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users via email and post a notice on our website.

The effective date at the top of this document shows when the current version took effect. We keep archived versions available upon request, so you can see how our practices have evolved.

Continuing to use our services after policy updates means you accept the changes. If you disagree with modifications, you can close your account before they take effect.